Please check whether you have added an email address. If you have, you will receive an order confirmation notification; if you forgot to add one, please contact Customer Service.

Please contact Customer Service to request modifications before the package is dispatched. If the package has already been shipped, you will be responsible for covering any resulting additional shipping costs.

Theoretically, we can ship to destinations worldwide; however, due to customs duty considerations, please refer to the checkout page for specific details. If you have any special requests, please contact customer service to place your order.

Once we receive your order, please allow 1 to 2 business days for processing. Orders shipped from our local warehouse typically arrive within 7 business days, while those shipped from our Asian warehouse arrive within 15 business days. The shipping origin is determined by us based on current inventory levels.